Thursday, October 22, 2009

Does Anyone Elses Business Suffer Because Of T-Mobiles Dire Signal Coverage, And What Can Be Done.?

I bought my telephone last November, as I was supplied a mobile phone by my employers so it was to be for rare personal use. However as a I have recently started my own plumbing company it is now my main form of contact. Unfortunately this was a serious mistake, the T-mobile signal strength is dire, coverage seems to be particulaly bad in Somerset, Wiltshire and Dorset. So I have missed business calls and remained un -contactable, simply because there is often no service coverage inside and outside the buildings in which I am working. So I decided to telephone t-mobile and discuss with them the problems I was having. My call after the, usual wait was finally answered by an operator called Agnes. Who seemed to derive pleasure from informing me in a paticulaly acerbic and derigotery manor that I had to put up with situation for the next 12 months as the contrat runs until then, and that the signal strength was, as it is when I bought it. Who else has simalar problems with T-mobile?



Answers:

Cancel your contract? You will get some money back... Then go with a company that does have good signal strength, vodaphone tends to be the best. If you are missing important business calls then surely its worth the loss of money from cancelling your contract? I have the same problem, got 3 months left on a 18 month contract. O2 is much better I reckon. If you start a new contract you can cancel it in the first few weeks if there is no coverage as the SP should legally have checked coverage. Like me though, its too late for that now. Just sit it out or buy out of the contract. first stop direct debit to them until they come up with a better coverage or reduce your monthley charge There are certainly bad patches around here for some phones.

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