I just renewed my two year contract with Verizon Wireless and the service has gotten HORRIBLE! I have dropped calls constantly and sometimes it take 2 or 3 days to get my voicemails. And its not like I have a cheap phone, I just bought a Chocolate! Grr. Anybody else have anything similar problems?
Answers:
nope havent had any problems out of verizon in the 3 years i have had it and i have had 5 different phones with them. and by chance would it be the old chocolate or a new one? if its the old one those are crap anyway too many problems with them. yea, its called verizon wireless. get at%26t. I%26#39;m dropping calls left and right also. But the only time I%26#39;ve ever had a delay in receiving voicemails was when I was roaming. Maybe your out of range of their cellphone towers. call verizon and see if they have a tower near your area and describe the problem your experiencing. Try exchanging your phone, or maybe it%26#39;s the area you live in. I have Verizon and I love it. A few dropped calls here and there but every network has that. Yes.our Verizon didn%26#39;t work unless we drove 25 mi away from home...so we dumped Verizon 12 hrs before the contract was up and got charged $400. for 2 cheap (no camera, no frills) phones...Verizon sucks...we complained and complained.but we got nothing but a big bill in the end.(along with all the other bills for service we didn%26#39;t get...) Verizon, Sprint and Nextel all suck to me. The service is poor. In newer areas of Las Vegas and North Las Vegas there is little to no coverage. I had alot of dropped calls with Verizon but more with sprint. Over the phone the customer support for Verizon is great but the execution of what they tell you doesn%26#39;t happen. However if I had to rate them best to worst it would be Sprint, Nextel and then Verizon. All pretty bad but some are far more worse. yes i got a chocolate about a year ago and i can%26#39;t even set up my voice mail! it makes me so mad. they also said that text message is free but it wasn%26#39;t. i don%26#39;t know what to do! I have verizon wireless, and mind works great! I have had it for one year, maybe it is your phone! Verizon is one of the worst networks it has never worked for me. Now I have Cingular/at%26t. ive had it for two years it works great.. I have a Krazr through verizon and have not experienced any problems. Several of my friends have the Chocolate and seem to have the same things happening to them as you. It may just be the phone, or you may need to sync your phone with their updated service areas. They have a number you can call which automatically updates your phone. Ask your service rep for the number or you can call customer service. good luck! well if you live out in the country (i mean you dont live close to any cities) then thats probably why. you should probably get alltel if thats the case because its specifically for areas outside of big cities. I have the chocolate and for verizon for 6 months and have never dropped a call. or it could be your phone, my friend dropped his phone and when i sent him a text he didnt get it until 3 days later. Verizon is a great network and would definley reccommend not getting at%26t they drop calls like crazy!! hope that helped Switch to AT%26T, they suck even more! Well, the chocolate phone isn%26#39;t all that great. They break all the time. Definitely call customer service and they can do a dropped call review, you will be compensated for the dropped calls. Customer service has a tool that will show the rep how many calls were actually dropped. It also depends on where you live and the last time you updated your software. You may want to try doing *228 send, option 2 just to see if it helps at all. If you are within your 30 days of renewing your contract you can break without penalty. Just call customer service and tell them how frustrated you are and what can they do about it. It may be the phone that you upgraded to. The chocolate is a "sleek" phone, but tends to not have the best reception compared to other phones.
If your service has gotten worse since upgrading your phone, you should have 30 days to exchange your phone to a different one. I would check with the store to see about exchanging it. Especially if you are in an area that is not a big city.
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